Refund policy

“No Hassles Guarantee”: We guarantee your satisfaction with all of the products purchased. If you are an account holder and for any reason you are not content with the quality of the products you receive, kindly contact us and we shall email you return instructions for the item(s). Return the item(s) in the the original packaging and in original condition within seven days for replacement or credit. The goods MUST be returned with a copy of the invoice or packing slip or other suitable identification.* The cost for returning goods is at the customer’s expense. Goods ordered on an indent basis especially for the customer are under no circumstances returnable unless they are found to be faulty or damaged. If any goods fail to comply with any guarantee pertaining to the goods, then DESL will repair or replace the goods. Please do not return broken glass, an image will do.